Privacy Policy

1. Who We Are

This website is operated by Billie McLoughlin FCCA, trading as AIccountancy.

Registered address: 244 West Ella Road, West Ella, Hull, HU10 7SF
Website: aiccountancy.co.uk
Contact email: support@aiccountancy.co.uk

Billie McLoughlin is the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

Information you give us directly

When you use this website, you may provide us with:

• Your name and email address when signing up to our mailing list or newsletter
• Your name, email address, firm name, and mobile number when purchasing a digital product or completing a contact form
• Login credentials (email and password) when creating an account to access purchased products
• Any information you include when contacting us via our contact form or email

Information collected automatically

When you visit our website, certain technical information may be collected automatically by the platforms and services we use to run the site. This may include:

• Your IP address and browser type
• Pages visited and time spent on the site
• Referring website or search term

Our website is built and hosted using Supabase, GitHub, and Vercel. These platforms may process technical data as part of delivering the service. Please refer to their respective privacy policies for further detail.

Payment information

All payments made on this website are processed by Stripe. We do not store your card details. Stripe handles payment data securely in accordance with PCI DSS standards. You can read Stripe’s privacy policy at stripe.com/gb/privacy.

Email marketing

Our email list and newsletter communications are managed through MailerLite. When you subscribe, your name and email address are stored on MailerLite’s platform. You can read MailerLite’s privacy policy at mailerlite.com/privacy-policy.

3. How We Use Your Information

We use the information we collect to:

• Send you our newsletter and email updates (where you have subscribed)
• Inform you of new products and services we offer, or changes to existing ones
• Process your purchases and give you access to digital products you have bought
• Manage your account and provide customer support
• Respond to your enquiries
• Maintain and improve the website
• Comply with our legal obligations

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent — for sending marketing emails and newsletters. You can withdraw your consent at any time by clicking unsubscribe in any email or contacting us directly.
• Contract — for processing your purchase and providing access to digital products you have paid for.
• Legitimate interests — for maintaining the security and performance of our website and communicating with existing customers about their purchases.

5. Cookies

Our website may use essential cookies to keep you logged in and ensure the site functions correctly. We do not currently use advertising or tracking cookies.

If this changes in the future, we will update this policy and obtain your consent where required.

6. Who We Share Your Data With

We do not sell your personal data. We only share it with the third-party service providers we use to run this website and our business:

• Stripe — payment processing
• MailerLite — email marketing
• Supabase — database and user authentication
• Vercel — website hosting
• GitHub — code repository

All of these providers are required to process your data in accordance with applicable data protection law. Where data is transferred outside the UK, we ensure appropriate safeguards are in place.

7. How Long We Keep Your Data

• Mailing list subscribers — for as long as you remain subscribed, and then deleted within 30 days of unsubscribing
• Customer account and purchase records — for 7 years from the date of purchase, in line with HMRC record-keeping requirements
• Contact form enquiries — for up to 2 years, unless a longer period is needed for ongoing communications

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request deletion of your data (subject to any legal obligations we have to retain it)
• Object to or restrict how we process your data
• Withdraw consent at any time where processing is based on consent
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@aiccountancy.co.uk. We will respond within one calendar month.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Data Security

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. Our website uses HTTPS encryption, and access to user accounts is protected by password authentication.

No method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Billie McLoughlin FCCA
AIccountancy
244 West Ella Road, West Ella, Hull, HU10 7SF
support@aiccountancy.co.uk
aiccountancy.co.uk